Resilient Tourism Flagship Annual Conference 2024

The annual Flagship conference is organized as part of the Resilient Tourism Flagship Project. In 2024 the conference will be organized on the 4th June and will be hosted at HSLU Lucerne University of Applied Sciences and Arts.

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Veranstaltungsort

Zentralstrasse 9
6003 Luzern

The aim of the Flagship annual conference is to create a live forum both for the flagship project partners and for all other interested and related to digital transformation in tourism.

The second edition of the conference to be held in 2024, exactly at the halfway point in the Flagship Project's work. It will be a good opportunity to summarise the work conducted so far, to present the first use cases and, more importantly, to work collaboratively on the next challenges.

Programme

11:00

Welcome, introducing conference programme

11:15

Keynote 1
Martin Hlůže - Mastercard
Understanding tourism behaviour with Mastercard Tourism Insights

12.00

Keynote 2:
Dolores Ordoñez – AnySolution
Unlocking the potential of European Data Space for a sustainable and resilient tourism

12:45

Lunch break

14:00

Short updates from all subprojects

14:30

Break Out Session 1
1. Understanding your visitors better with data insights (Nicole Stuber-Berries, Zeliya Schär)
2. Increasing productivity by digitally supported service designs and business models (Simon Kuster)

15:30

Break Out Session 2
 2.1. Showcasting and testing interactive resilience simulation tool (Jean-Christophe Loubier)
2.2. Fostering digital transformation together, mapping Swiss projects, tackling challenges and finding collaboration opportunities (Alessandro Inversini, Amélie Keller, Meng-Mei Maggie Chen)

16:20

A word from the Dean - Christine Böckelmann – Dean of Lucerne School of Business

16:30

Keynote 3
Matthias Günter - SBB
Mobility and NADIT: Interaction between two data spaces

17:00

Conference summary and outlook

17:30

Apero 

Costs and registration deadline
Conference fee:
Resilient Tourism project partners: 0 CHF
External participants: 50 CHF
Please register here.
Registration deadline: 30.05.2024

This year Resilient Tourism Annual Flagship Conference is supported by Mastercard. Mastercard with its Tourism Insights is our data partner in the Use Case “Visitor Behaviour Analysis” – part of subproject 1.

The conference is organized in the scope of the Resilient Tourism Flagship Project that is supported by Innosuisse. The project has been designed to proactively respond to the challenges of digital transformation by empowering the travel sector with reliable data, new business models, process and experiences and tools for designing resilient tourism systems, while fostering the cross-fertilisation of communities of practice. The project is designed and managed by six research institutions and over 30 industry partners.

Flagship conference participants are also invited to attend the Advances in Destination Management ADM 2024 Conference, which starts on the evening of 4th June and continues until Friday, 7th June 2024. 

Sponsoren

Mastercard