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  4. Request and Borrow Request and Borrow

Request and Borrow Create an account, requesting options, borrowing process, return ooptions, courier services, loan periods

How can you order, borrow and return media from the library / the Region of Central Switzerland (RZS) / the whole of Switzerland (SLSP)? Here you can find out what you need to know. 

Fastlinks:

  • Registration
  • Request and pick-up
  • Loan period
  • Courier and postal delivery
  • Return
  • Reminder / overdue fees
  • Damage to / loss of media
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Registration

Registration

Both registration and borrowing items are free of charge, provided you return your loans within the agreed time.

Create an account

To borrow (physical) media, you need a library account in the research gateway swisscovery as well as a library card:

Register with swisscovery (SLSP) using your SWITCH edu-ID (instructions can be found on the website of the ZHB Luzern). 

Members of the HSLU should have already created their SWITCH edu-ID during onboarding.

Library card

During registration, you will be asked to provide your library card. The HSLU card serves as your library card. The analogue HSLU card can be used as a library card, even after you have completed your studies. Individuals with a digital HSLU card can pick up a new library card free of charge at the information desk of their library.

A library card from another SLSP library (e.g. University of Basel, ETH, ZHAW) is also valid in Lucerne.

You must provide your library card number during registration. For HSLU members, this is automatically linked after successful onboarding. If not, link it manually here: https://registration.slsp.ch/library-card/?lang=en

Electronical resources

Please consult the E-Resources page.

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Request and pick-up

To request items in swisscovery RZS, you must log into the library research gateway with your SWITCH edu-ID.
You will then be able to click «borrow» next to your item of choice. In the next step, you will be asked to name a pick-up location. Various libraries in the Region of Central Switzerland (RZS) are eligible as pick-up locations. 

As soon as the medium is ready to be picked up, the library you have chosen as your pick-up location will send you a pick-up notification by email. The medium is on hold for you for one week on in the pick-up shelf. If not picked up within this week the book will be released for other users.

Please borrow the items from the self-pick-up shelf at the self-checkout station or at the information desk before leaving the library.

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Loan period

Books: 4 weeks
Films (DVDs): 2 weeks

Provided the item is not reserved by another user, the loan period is automatically extended. You can also extend the loan period yourself in your library account in swisscovery RZS.

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Courier and postal delivery

Central Swizerland Courier

Free of charge

Participating libraries can be found on the website of the ZHB Lucerne.

SLSP courier Switzerland

CHF 6.– per item

Participating libraries

Postal delivery to home/office address

 CHF 12.– per item

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Return

Region of Central Switzerland

Media from the ZHB libraries (HSLU, Uni/PH, Sempacherstrasse), the storage library in Büron, the PMZ and the XUND Lucerne can be returned to any of these libraries, regardless of where they were borrowed.

SLSP Courier Switzerland

Books ordered using the chargeable SLSP courier service in Switzerland can only be returned to the pick-up point or the library that owns the items (exceptions may apply).

Return boxes on site

The two return boxes are located next to theself-checkout station in the library (3rd floor, sector A) and in the learning areas on the 4th floor (sector C) near the subject lounges.

 

Return by post

In principle, returns by post are also possible. However, we accept no liability for this, and the return date is deemed to be the day on which we receive the book at our information desk from the post office.

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Reminder / overdue fees

  • Reminder: free of charge (sent by email at the end of the loan period)
  • 1st overdue notice: CHF 5.– per item (total CHF 5.–)
  • 2nd overdue notice: CHF 5.– per item (total CHF 10.–)
  • 3rd overdue notice: CHF 10.– per item (total CHF 20.–)

After the third unsuccessful overdue notice, the loss procedure will be initiated (see below).

Details of all fees can be found on the ZHB Lucerne website.

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Damage to / loss of media

Will be invoiced:

  • Replacement of the book/media: retail price
  • plus processing fee: CHF 30.–
  • plus any outstanding reminder fees

Library of Business and Social Work

  • Library of Business and Social Work
  • Our Media
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Contact

Library of Business and Social Work

Campus Luzern Bahnhof

+41 41 349 77 22

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Central and University Library Lucerne / HSLU – Business and Social Work

Walter-von-Moos-Promenade 1
6005 Luzern

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Zentral- und Hochschulbibliothek Luzern

Standort Hochschule Luzern – Wirtschaft und Soziale Arbeit (WSA)
Campus Luzern Bahnhof

Walter-von-Moos-Promenade 1
6002 Luzern

+41 41 349 77 22

bibliothek.wsa@hslu.ch

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