Moist Richard HSLU W

Richard Moist Richard Moist

Lecturer

Moist Richard HSLU W

Lucerne School of Business

Room Z209
Zentralstrasse 9
6002 Luzern


Institute of Communication and Marketing IKM

CC Business Communication

Lecturer

+41 41 228 22 43

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Biography

Current roles: Head of the Professional Communication Team, Lecturer and Researcher

Education

BA Hons University of Warwick (History and Politics)

MA School of Slavonic and East European Studies, University College London (Russian Studies)

 

Professional Experience

2019 - present: Lecturer and Researcher at Lucerne University of Applied Sciences and Arts, School of Business, IKM (Institute for Communication and Marketing)

2013 - 2019: Communications Manager at Schindler Management Ltd

2010 - 2012: Business Analyst at F-Top Institute

2008 - 2009: Language Instructor at Berlitz Language Schools

2005-2006: Language Instructor at Language Studio

2003 - 2004 & 2006-2008: Caseworker/Senior Casework Manager at IPCC

 

 

Further Education

Certificate in University Teaching, Lucerne University of Applied Sciences & Arts

Corporate Training Academy - Training skills

Corporate Language School Further Education Program

Various other courses in professional business training

 

Professional competencies

Corporate Communication

Crisis Communication

Business Analysis

Business Communication in English

Intercultural Communication

 

 

 

 

Projects

Research projects

  • “Let me help you!”: German-language chatbot system for emotional support of older people in the fight against loneliness
  • Interaktionsprofil und Persönlichkeit

Publications and presentations

    • Biallas, Martin; Lu, Guang; Stieger, Mirjam; Moist, Richard & Paice, Andrew (2023). Exploring the Potential of Conversational Interfaces for Care of Older Adults: Insights from Stakeholder Workshops. Assistive Technology: Shaping a Sustainable and Inclusive World,

    • Lu, Guang; Kubli, Martin; Moist, Richard; Zhang, Xiaoxiao; Li, Nan; Gächter, Ingo; Wozniak, Thomas & Fleck, Matthes (2021). Tough Times, Extraordinary Care: A Critical Assessment of Chatbot-Based Digital Mental Health Care Solutions for Older Persons to Fight against Pandemics Like COVID-19. Proceedings of 6th International Congress on Information and Communication Technology, 1.

    • Moist, Richard & Gutmann, Martin (2022). Floatshare sails into a storm. Lucern.

    • Lu, Guang; Biallas, Martin; Moist, Richard & Stieger, Mirjam (31.01.2024). Developing Emotional Support Chatbots for Elder Care: Opportunities and Challenges in the Era of Large Language Models (LLMs). Research Symposium Health Lucerne, Lucerne.

    • Andrushevich, Aliaksei; Biallas, Martin; Guang, Lu; Moist, Richard & Paice, Andrew (31.08.2023). Exploring the Potential of Conversational-Interfaces for Elderly Care: Insights From Stakeholder Workshops. AAATE Konferenz 2023, Paris, Paris.

    • Biallas, Martin; Lu, Guang; Stieger, Mirjam; Moist, Richard & Paice, Andrew (30.08.2023). Exploring the Potential of Conversational Interfaces for Care of Older Adults: Insights from Stakeholder Workshops. The 17h International Conference of the Association for the Advancement of Assistive Technology in Europe (AAATE), Paris.

    • Lu, Guang; Biallas, Martin; Stieger, Mirjam & Moist, Richard (31.01.2023). Let me help you: German-language chatbot system for emotional support of older people in the fight against loneliness. Research Symposium Health Lucerne, Lucerne.

    • Lu, Guang; Biallas, Martin; Stieger, Mirjam; Moist, Richard & Kohler, Simon (31.01.2023). Let me help you: German-language chatbot system for emotional support of older people in the fight against loneliness. Forschungssymposium Gesundheit Luzern, Lucerne.

    • Lu, Guang; Moist, Richard & Gächter, Ingo (25.02.2021). Chatbot-Based Digital Mental Health Care for Older People - An Intelligent and Humanized Conversational Agent Driven by Artificial Intelligence. 6th International Congress on Information and Communication Technology, London, UK.

Publications and presentations - Article, review; peer reviewed

  • Biallas, Martin; Lu, Guang; Stieger, Mirjam; Moist, Richard & Paice, Andrew (2023). Exploring the Potential of Conversational Interfaces for Care of Older Adults: Insights from Stakeholder Workshops. Assistive Technology: Shaping a Sustainable and Inclusive World,
  • Lu, Guang; Kubli, Martin; Moist, Richard; Zhang, Xiaoxiao; Li, Nan; Gächter, Ingo; Wozniak, Thomas & Fleck, Matthes (2021). Tough Times, Extraordinary Care: A Critical Assessment of Chatbot-Based Digital Mental Health Care Solutions for Older Persons to Fight against Pandemics Like COVID-19. Proceedings of 6th International Congress on Information and Communication Technology, 1.

Publications and presentations - Article, review; not peer reviewed

  • Moist, Richard (2022). Giuliana Sorce (Ed.). Global perspectives on NGO communication for social change. SComS Studies in Communication Sciences, 2022(Vol.22 No.1), 277-279.

Publications and presentations - Learning aids

  • Moist, Richard & Gutmann, Martin (2022). Floatshare sails into a storm. Lucern.

Publications and presentations - Other publication formats

  • Moist, Richard & Bachmann, Philipp (04.02.2021). Why communicators need to learn cyber resilience now. In Blog Post https://hub.hslu.ch/ikm/2021/02/04/why-communicators-need-to-learn-cyber-resilience-now/

Publications and presentations - Presentation (conference/report/lectures)

  • Lu, Guang; Biallas, Martin; Moist, Richard & Stieger, Mirjam (31.01.2024). Developing Emotional Support Chatbots for Elder Care: Opportunities and Challenges in the Era of Large Language Models (LLMs). Research Symposium Health Lucerne, Lucerne.
  • Andrushevich, Aliaksei; Biallas, Martin; Guang, Lu; Moist, Richard & Paice, Andrew (31.08.2023). Exploring the Potential of Conversational-Interfaces for Elderly Care: Insights From Stakeholder Workshops. AAATE Konferenz 2023, Paris, Paris.
  • Biallas, Martin; Lu, Guang; Stieger, Mirjam; Moist, Richard & Paice, Andrew (30.08.2023). Exploring the Potential of Conversational Interfaces for Care of Older Adults: Insights from Stakeholder Workshops. The 17h International Conference of the Association for the Advancement of Assistive Technology in Europe (AAATE), Paris.
  • Lu, Guang; Biallas, Martin; Stieger, Mirjam & Moist, Richard (31.01.2023). Let me help you: German-language chatbot system for emotional support of older people in the fight against loneliness. Research Symposium Health Lucerne, Lucerne.
  • Lu, Guang; Biallas, Martin; Stieger, Mirjam; Moist, Richard & Kohler, Simon (31.01.2023). Let me help you: German-language chatbot system for emotional support of older people in the fight against loneliness. Forschungssymposium Gesundheit Luzern, Lucerne.
  • Lu, Guang; Moist, Richard & Gächter, Ingo (25.02.2021). Chatbot-Based Digital Mental Health Care for Older People - An Intelligent and Humanized Conversational Agent Driven by Artificial Intelligence. 6th International Congress on Information and Communication Technology, London, UK.

Achievements - Commissions, memberships and external activities

  • Bachmann, Philipp; Moist, Richard & Sandmeier, Fabio. Co-Leitung Tagungsprogramm und -organisation. (01.01.2022-31.12.2023). Programmkommission SGKM-Jahrestagung 2023.

Achievements - Other achievements

  • Bachmann, Philipp; Moist, Richard & Sandmeier, Fabio. Wissenschaftliche Leitung der SGKM-Jahrestagung 2023. Tagungsleitung. Schweizerische Gesellschaft für Kommunikations- und Medienwissenschaft.