Ulbrich Frank HSLU W

Prof. Dr. Frank Ulbrich Frank Ulbrich

Head of the Bachelor's Programme in Business Administration

Ulbrich Frank HSLU W

Lucerne School of Business

Room Z321
Zentralstrasse 9
6002 Luzern


Bachelor’s and Master’s Degree Programmes

Head of the Bachelor's Programme in Business Administration

Deputy Head of Bachelor's and Master's Programmes

+41 41 228 41 05

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Biography

Prof. Dr. Frank Ulbrich is programme director BSc Business Administration and lecturer at the Lucerne School of Business. He holds a PhD in Business Administration from the Stockholm School of Economics. Prior to joining the Lucerne School of Business, Professor Ulbrich held positions at universities in Sweden, the UK, and Canada. He has also been active as an IT & Management consultant. Professor Ulbrich teaches and researches in the areas of management education, project management, as well as information managment and organisational change.

Subjects
  • Academic Methods and Projects
Professional competencies
  • Higher Education Management
  • Management Education and Curriculum Development
  • Project Management
  • Information Management and Organisational Change

Publications and presentations

Publications and presentations - Book/catalogue

  • Ulbrich, Frank (2008). The Adoption of IT-Enabled Management Ideas: Insights from Shared Services in Government Agencies. Stockholm: The Economic Research Institute.

Publications and presentations - Article, review; peer reviewed

  • Ulbrich, Frank (2021). Planning Effective Instructional Interventions. Zeitschrift für Hochschulentwicklung (ZFHE), 16(1), 213-238. doi: 10.3217/zfhe-16-01/11
  • Ulbrich, Frank (2020). Project Selection: Picking the Best Option. SAGE Business Cases, Online. doi: 10.4135/9781529726893
  • Ulbrich, Frank (2020). Sustainability Case Competition: From Idea to Project. SAGE Business Cases, Online. doi: 10.4135/9781529703955
  • Ulbrich, Frank & Borman, Mark (2017). Extended dependency network diagrams: Adding a strategic dimension. Journal of Global Operations and Strategic Sourcing, 10(1), 42-66. doi: 10.1108/JGOSS-05-2016-0019
  • Gray, Karmin & Ulbrich, Frank (2017). Ambiguity acceptance and translation skills in the project management literature. International Journal of Managing Projects in Business, 10(2), 423-450. doi: 10.1108/IJMPB-05-2016-0044
  • Ulbrich, Frank & Schulz, Veit (2014). Seven challenges management must overcome when implementing IT-shared services. Strategic Outsourcing: an International Journal (via ProQuest), 7(2), 94-106. doi: 10.1108/SO-12-2013-0024
  • Ulbrich, Frank; Christensen, Tina & Stankus, Linda (2011). Gender-specific on-line shopping preferences. Electronic Commerce Research, 11(2), 181-199. doi: 10.1007/s10660-010-9073-x
  • Ulbrich, Frank (2010). Deploying centres of excellence in government agencies. Electronic Government: An International Journal, 7(4), 362-379. doi: 10.1504/EG.2010.035721
  • Ulbrich, Frank (2010). Adopting shared services in a public-sector organization. Transforming Government: People, Process and Policy (via ProQuest), 7(4), 249-265. doi: 10.1108/17506161011065226
  • Ramirez, Alex; Hine, Michael J.; Ji, Shaobo; Ulbrich, Frank & Riordan, Rob (2009). Learning to succeed in a flat world: Information and communication technologies for a new generation of business students. Learning Inquiry, 3(3), 157-175. doi: 10.1007/s11519-009-0043-y
  • Ulbrich, Frank (2009). How interpersonal conflicts influence IS-sourcing decisions. Strategic Outsourcing: an International Journal (via ProQuest), 3(3), 208-223. doi: 10.1108/17538290911005135
  • Ulbrich, Frank (2006). Improving shared service implementation: Adopting lessons from the BPR movement. Business Process Management Journal (via ProQuest), 12(2), 191-205. doi: 10.1108/14637150610657530

Publications and presentations - Article, review; not peer reviewed

  • Ulbrich, Frank; Jahnke, Isa & Mårtensson, Pär (2010). Guest editorial preface. International Journal of Sociotechnology and Knowledge Development, 2(4), i-ii.
  • Abels, Sven; Habenicht, Ilka; Häberle, Oliver; Ulbrich, Frank & Walter, Sven (2005). Erfahrungsbericht über die Doktorandenförderung in der Wirtschaftsinformatik – Resümee des Doctoral Consortium im Vorfeld der WI 2005. Wirtschaftsinformatik (WI), 47(4), 315-317. doi: 10.1007/BF03254922

Publications and presentations - Chapter/legal commentary/lexicon article

  • Ulbrich, Frank (2014). Shared services. In Detmar Straub; Richard Welke (Hrsg.), Wiley Encyclopedia of Management, 3rd Edition (S. 1-3). Chichester: Wiley.
  • Ulbrich, Frank (2013). Shared service trajectories. In Frank Keuper; Kai-Eberhard Lueg (Hrsg.), Finance Bundling and Finance Transformation (S. 117-132). Wiesbaden: Springer Gabler Verlag.
  • Ulbrich, Frank (2010). According to whom and by what criteria? In Pär Mårtensson; Magnus Mähring (Hrsg.), Mönster som ger avtryck: Perspektiv på verksamhetsutveckling (S. 123-143). Stockholm: The Economic Research Institute.
  • Ulbrich, Frank; Bergström, Robert & Löfstrand Ianni, Annika (2008). Transforming general performance objectives into specific measurements for shared service centers. In Srinivasan, P. B. (Hrsg.), Shared Services Management: A Global Perspective (S. 37-57). Hyderabad: Icfai University Press.
  • Ulbrich, Frank (2006). How Swedish government agencies translate the shared services idea. In Mats Lundeberg; Mårtensson, Pär; Magnus Mähring (Hrsg.), IT and Business Performance (S. 113-134). Lund: Studentlitteratur.
  • Ulbrich, Frank (2003). Failing with Success. In Kim Viborg Andersen; Steve Elliot; Paula Swatman; Eileen Trauth, Nils Bjørn-Andersen (Hrsg.), Seeking Success in E-Business: A Multi-disciplinary Approach (S. 35-50). Boston: Kluwer Academic Publishers.

Publications and presentations - Other publication formats

  • Ulbrich, Frank (25.05.2021). Involving Students in Assurance of Learning. https://www.aacsb.edu/insights/2021/may/involving-students-in-assurance-of-learning
  • Ulbrich, Frank (02.03.2020). Embedding PRME and SDGs Into Business Curriculum. https://www.aacsb.edu/blog/2020/march/embedding-prme-and-sdgs-into-business-curriculum

Publications and presentations - Presentation (conference/report/lectures)

  • Ulbrich, Frank (02.11.2023). Competency Goal Attainment through Data-Challenge-Based Learning. REHES V Conference, Lucerne, Switzerland.
  • Ulbrich, Frank (08.11.2021). Incorporating Indirect Measures into Your AoL System. AACSB Europe,MiddleEast,andAfricaAnnualConference, Online.
  • Dobson, David S. & Ulbrich, Frank (04.06.2016). Introducing a model for measuring the effects of framing environmental claims on willingness to pay. Administrative Sciences Association of Canada 2016 Conference, Edmonton, AB, Canada.
  • Ulbrich, Frank & Gray, Karmin (13.06.2015). Ambiguity acceptance and communication skills: a typology of project management success factors. Administrative Sciences Association of Canada 2015 Conference, Halifax, NS, Canada.
  • Ulbrich, Frank & Hayward, Rod (13.06.2015). Effect of adaptive learning on business student performance. Administrative Sciences Association of Canada 2015 Conference, Halifax, NS, Canada.
  • Nguyen, Thuyuyen H. & Ulbrich, Frank (15.08.2013). The effectiveness of different assessment strategies: An empirical study. 19th Americas Conference on Information Systems, Chicago, USA.
  • Ulbrich, Frank & Borman, Mark (15.08.2013). Revisiting dependency network diagrams: A conceptual extension. 19th Americas Conference on Information Systems, Chicago, USA.
  • Ulbrich, Frank & Nguyen, Thuyuyen H. (19.03.2013). Aligning teaching strategies with available resources. 2013 UK Academy for Information Systems Conference, Oxford, UK.
  • Borman, Mark & Ulbrich, Frank (09.08.2012). How the scale and consistency of change influence the ease and benefits of introducing multi-organisation shared services. 18th Americas Conference on Information Systems, Seattle, USA.
  • Ulbrich, Frank & Borman, Mark (09.08.2012). Preventing the gradual decline of shared service centers. 18th Americas Conference on Information Systems, Seattle, USA.
  • Ulbrich, Frank & Borman, Mark (27.03.2012). A resource dependence perspective on modelling inter-organisational IS collaboration. 2012 UK Academy for Information Systems Conference, Oxford, UK.
  • Borman, Mark & Ulbrich, Frank (04.08.2011). Understanding organisational collaborations with dependency network diagrams. 17th Americas Conference on Information Systems, Detroit, USA.
  • Borman, Mark & Ulbrich, Frank (04.01.2011). Managing dependencies in inter-organizational collaboration: The case of shared services for application hosting collaboration in Australia. 44th Hawaii International Conference on System Sciences, Kauai, Hawaii, USA.
  • Ulbrich, Frank; Brenner, Walter & Schulz, Veit (12.08.2010). Generic management challenges of adopting IT-shared services. 16th Americas Conference on Information Systems, Lima, Peru.
  • Ulbrich, Frank & Grant, Gerald (16.05.2010). Governance of IT-shared services: Moving between hierarchical and networked service provision. International Conference on Information Resources Management, Montego Bay, Jamaica.
  • Ulbrich, Frank; Hine, Michael J.; Ji, Shaobo; Ramirez, Alex & Riordan, Rob (07.04.2010). Empowering business students: Using Web 2.0 tools in the classroom. 2nd International Conference on Computer Supported Education, Valencia, Spain.
  • Ulbrich, Frank (06.08.2009). Implementing centers of excellence: A case study. 15th Americas Conference on Information Systems, San Francisco, USA.
  • Ulbrich, Frank; Bergström, Robert & Löfstrand Ianni, Annika (15.08.2005). Transforming general performance objectives into specific measurements for shared service centers. 18th Nordic Academy of Management Conference, Aarhus, Denmark.
  • Ulbrich, Frank (23.02.2005). Research project on shared service implementation in Swedish state agencies. 7th International Conference Wirtschaftsinformatik 2005, Bamberg, Germany.
  • Ulbrich, Frank (14.08.2003). Introducing a research project on shared services in governmental agencies. 17th Nordic Academy of Management Conference, Reykjavik, Iceland.
  • Ulbrich, Frank (14.08.2003). Insights into selective IT sourcing. 17th Nordic Academy of Management Conference, Reykjavik, Iceland.
  • Ulbrich, Frank (22.02.2003). Implementing ICT-related organizational change: Illustrated by implementing shared services in public organizations. Doctoral Consortium, 7th International Conference Wirtschaftsinformatik 2005, Schloss Thurnau, Germany.
  • Ulbrich, Frank (11.06.2002). Failing with Success. 2nd IFIP WG 8.4 Conference on E-Business: Multidisciplinary Research and Practice, Copenhagen, Denmark.
  • Ulbrich, Frank (14.11.2000). A decision-support framework for electronic commerce in small and medium-sized enterprises. 3rd International Conference on Innovation through Electronic Commerce, Manchester, UK.

Achievements - Awards and honours

  • Ulbrich, Frank (03.07.2018). Emerald Literati Highly Commended Paper Award Winner 2018 für Extended dependency network diagrams: Adding a strategic dimension.
  • Ulbrich, Frank (21.12.2012). Fellow of the Higher Eduaction Academy für Higher education teaching and learning.
  • Ulbrich, Frank (15.04.2011). Emerald Literati Highly Commended Paper Award Winner 2011 für Adopting shared services in a public-sector organization.
  • Ulbrich, Frank (20.05.2010). Emerald Literati Outstanding Paper Award Winner 2010 für How interpersonal conflicts influence IS-sourcing decisions.