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  3. The talent recipe: Multi-actor perspective on managing paradoxes of talent identification in organizations The talent recipe: Multi-actor perspective on managing paradoxes of talent identification in organizations

The talent recipe: Multi-actor perspective on managing paradoxes of talent identification in organizations

Identifying and managing talented individuals has been a major concern for line managers and a top priority for CEOs. In this project we explore how organizations identify their talents and what contextual factors shape these decisions.

Brief information

School:

Business

Status:

Ongoing

Period:

01.03.2023 - 28.02.2026

Overview

Recent challenges related to macroeconomic volatility, social inequality or health put increased pressure on organizations and threaten their ability to attract and retain talent. Consequently, Talent Management has become as one of the priorities for CEOs. However, surveys indicate that fewer than one third of organizations implementing Talent Management have realized a significant return on their investments in identified talents and that almost half of talent nominations end in failure. This project takes a paradox theory perspective on the bedrock of Talent Management by adopting the paradox theory lens to look at talent identification as a pluralistic and dynamic process instead of the traditional static, best-practice approach.

Two studies are planned. First, we establish a typology of tensions in talent identification and aim to understand how organizations navigate these tensions. Second, we conduct a two-wave survey study of organizations in Switzerland to explore how organizations’ approaches translate into proximal and distal Talent Management outcomes. In addition, in both studies we explore the contextual factors explaining why organizations choose different approaches to talent identification.

The project is a cooperation between the University of Applied Sciences Lucerne (HSLU) and the University of Lucerne (Unilu). Dr. Anna Sender (HSLU) leads the project and is supported by Dr. Lea Rutishauser (Unilu) and a doctoral candidate. The team is supported by project partners: Prof. Dr. Bruno Staffelbach (Unilu), Prof. Dr. David Collings, DCU Business School, Ireland and Prof. Dr. Randall Schuler, Rutgers University, USA.

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Facts

Type of project

Forschung

Internal organisations involved
  • CC Business Development, Leadership and HR (IBR UFP)
External project partner
  • Universität Luzern
Funding
  • SNF-HSLU als Hauptgesuchsteller/in
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Persons involved: internal

Project manager
  • Anna Sender
Member of project team
  • Sarah Kost
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Persons involved: external

External member of project team
  • Marina Pletscher
  • Lea Rutishauser

Publications

  • Article, review; not peer reviewed (2)

    • Kost, Sarah & Sender, Anna (01.03.2024). Transparenz und Intransparenz im Talent Management: Nachvollziehbarkeit der Entscheidungen gewährleisten. personalSCHWEIZ - Das Magazin für die Schweizer Personalpraxis, (3), 26-27.

    • Sender, Anna & Kost, Sarah (01.12.2023). Macht Talent Management Talente immer glücklich? HR Today, (6), 39.

  • Report/working paper (2)

    • Kost, Sarah; Pletscher, Marina & Sender, Anna (2025). The Talent Challenge: A snapshot on how organizations identify and manage their talent (Bericht).

    • Kost, Sarah; Pletscher, Marina; Sender, Anna & Rutishauser, Lea (2024). Managing talent in organizations - Insights and trends (Bericht).

  • Presentation (conference/report/lectures) (4)

    • Sender, Anna & Kost, Sarah (30.09.2024). Trapped in Paradox? How HR Professionals navigate Talent Management. 13th EIASM Workshop on Talent Management, Luxembourg.

    • Kost, Sarah & Sender, Anna (30.09.2024). Managing Paradoxes in Talent Management Communication: A Qualitative Study. 13th EIASM Workshop on Talent Management, Luxembourg.

    • Kost, Sarah (02.10.2023). Can you not communicate Talent Management? A Qualitative Study. 12th EIASM Workshop on Talent Management, Lyon, France.

    • Kost, Sarah (06.09.2023). Can you not communicate Talent Management? A Qualitative Study. Doctoral Research Seminar in HRM, Center for Human Resource Management, University of Lucerne, Luzern.

Brief information

School:

Business

Status:

Ongoing

Period:

03/01/2023 - 02/28/2026

Project Head

Prof. Dr. Anna Sender

Professor

+41 41 228 42 08

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