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  1. Research Research
  2. Micromate - chatbots as learning support Micromate - chatbots as learning support

Micromate - chatbots as learning support

The project examines the application potential of the chatbots learning assistant

Brief information

School:

Business

Status:

Ongoing

Period:

01.02.2022 - 31.07.2023

Overview

Digitization is becoming more and more important and is changing the way we learn and acquire new skills. Currently the most influencial technologies and applications include in particular artificial intelligence (AI) and chatbots. In this Innosuisse project, researchers from the HSLU and ZHAW are working together with the software company Paixon GmbH to verify and analyse the application potential of the chatbot learning assistant "Micromate". As intended, the Micromate chatbot facilitates regular learning through smart sequencing and can be individually adapted to the needs of individual learners. The learning assistant is useroriented, it motivates the users as well us documents the learning progress.

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Facts

Type of project

Forschung

Internal organisations involved
  • Institute of Tourism and Mobility ITM
  • CC Tourism
Funding
  • Innosuisse - HSLU als Nicht-Hauptforschungspartnerin (Research Partner)
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Persons involved: internal

Project manager
  • Jörn Basel
Member of project team
  • Anna Para
  • Lucienne Wyss
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Persons involved: external

External project manager
  • Wolfgang Schäfer

Publications

  • Report/working paper (1)

    • Süess, Christoph; Habicht, Nina; Basel, Jörn & Schneuwly, Katja (2020). Best-Practices für Kundensupport Chatbot (Paixon Research Paper). BLS AG, Bern.

Brief information

School:

Business

Status:

Ongoing

Period:

02/01/2022 - 07/31/2023

Project Head

Prof. Dr. Jörn Basel

Lecturer

+41 41 228 41 58

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