Loading...
hidden

View Mobile version

Meta navigation

Startseite – Hochschule Luzern

Language selection and important links

  • Contents
  • Contact
  • Login
  • De
  • En
Search

Main navigation

School navigation

  • Engineering and Architecture
  • Business
  • Computer Science
  • Social Work
  • Art and Design
  • Music

Sub-navigation

  • Degree Programmes
  • Continuing Education
  • Research
  • International
  • Campus
  • About us
  • News

Sub-navigation

Breadcrumbs

  1. Research Research
  2. Design Thinking Workshop (various) Design Thinking Workshop (various)

Design Thinking Workshop (various)

How may we develop a level of empathy, which allows us to look behind a customer’s story? What is the job-to-be done? How can we find out what our customers really want?

Brief information

Status:

Ongoing

Period:

18.04.2019 - 18.04.2099

Overview

Design thinking is a non-linear, iterative process, which helps us to understand future customer needs, challenge existing assumptions, redefine problems and create innovative solutions to prototype and test. The method consists of 5 phases - Empathize, Define, Ideate, Prototype and Test. Design thinking works if you aim for sustaining innovation, such as a new feature for an existing technology (a camera in a laptop), but also if you look for a disruptive idea (a tablet PC).

Already in a one-day workshop, it is possible to go through all phases, if the potential customer is accessible. I believe strongly in that the customer is outside and his/her needs cannot be understood by sitting at a desk in front of a computer. Let’s leave the office and find out what the customer really wants. And if we listen carefully, test quickly with easy build solutions, we may understand what is behind a customer’s story and come up with an innovative idea which can help our customers to make that progress in his/her life. Is it possible that our customer is not wishing for a thinner laptop with more functionality but actually for something with less functionality and no keyboard at all?

I moderate Design Thinking workshops across industries and teach the method in our international project module INTRPO. For the latter, I always like to collaborate with industry partners, take on a real problem and find that solution which may help our partners and his clients to run better. Sounds interesting? Do not hesitate to contact me.

Design Thinking Teaching 1, © Grimm
Design Thinking Teaching 3, © Grimm
Design Thinking Teaching 5, © Grimm
hidden

Facts

Type of project

Dienstleistung

Internal organisations involved
  • Institute of Innovation and Technology Management IIT
  • FG Digital Business Engineering
Funding
  • Private / Stiftungen
hidden

Persons involved: internal

Project manager
  • Christine Grimm

Brief information

Status:

Ongoing

Period:

04/18/2019 - 04/18/2099

Project Head

Prof. Dr. Christine Grimm

Lecturer

+41 41 349 34 35

Show email

Footer(s)

FH Zentralschweiz

Social media links

  •  Facebook
  •  Instagram
  •  Twitter
  •  LinkedIn
  •  YouTube
  •  Flickr

Contact

Logo Lucerne University of Applied Sciences and Arts

Lucerne University of Applied Sciences and Arts


Werftestrasse 4
CH- 6002 Luzern

+41 41 228 42 42

info@hslu.ch

Direct entry

  • A bachelor's degree –
  • A master's degree –
  • Prospective Students (Continuing & Executive Programmes)
  • Unternehmen & Institutionen
  • Media Relations
  • For Students
  • For Members of Staff

Quick link

  • People Finder
  • University Buildings & Campus Locations
  • News
  • Libraries
  • Events
  • Jobs & Karriere
  • Home
  • Hiring Rooms

Static links

  • Newsletter
  • Data protection notice
  • Publishing Acknowledgements
Logo Swissuniversities

QrCode

QrCode
We use cookies on this site to give you the best browsing experience. By continuing to navigate this site or closing this banner you accept this use of cookies. For more information please visit our privacy policy.
OK