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  2. Service Excellence in Tourism Service Excellence in Tourism

Service Excellence in Tourism

Adaption of the Service Excellence Model from Retailing into Tourism

Brief information

School:

Business

Status:

Completed

Period:

01.06.2018 - 31.12.2019

Overview

Adaption of the Service Excellence Model from Retailing into Tourism

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Facts

Type of project

Forschung

Internal organisations involved
  • CC Tourism
External project funder
  • Taylor's University
Funding
  • Forschungsfinanzierung strategisch
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Persons involved: internal

Project manager
  • Urs Wagenseil
Member of project team
  • Carolin Geyer

Brief information

School:

Business

Status:

Completed

Period:

06/01/2018 - 12/31/2019

Project Head

Prof. Urs Wagenseil

Co-Head of the Competence Center for Tourism

+41 41 228 99 24

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Lucerne University of Applied Sciences and Arts


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