The Helpdesk is available for all staff, students and people involved in a continuing and executive education course at the Lucerne University of Applied Sciences and Arts (HSLU), the University of Teacher Education Lucerne (PH Luzern) and the Swiss German Conference of Cantonal Ministers of Education (BKZ-GS).
You can reach us via:
Important note: Due to the extraordinary situation, we would like to point out that the Helpdesk can be reached only by phone or email.
In urgent cases, it is possible to make a personal appointment with the Helpdesk. Please contact the Helpdesk in advance.
New opening hours: From Monday, 23 March to Thursday, 9 April 2020 access to the IT hotline will be extended on weekdays (07:30 to 20:00) and also extended to the weekend (Saturday and Sunday, 09:00 to 16:00).