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Microsoft 365

Microsoft Office 365 & cloud services.

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Acquiring Microsoft (Office) 365

  1. Enter your personal HSLU/PHLU address in the Microsoft Office Portal. (Please note: the portal will only request your email address without password.)
  2. You will be automatically rerouted to the authentication portal of the Lucerne University of Applied Sciences and Arts, where you can enter your HSLU/PHLU password.
  3. You will then be forwarded to the Office 365 download area.
  4. Select: Install on a PC or Mac
  5. Select your preferred language.
  6. Select: Install

Installation Guide

Thanks to the Campus Agreement between the universities and Microsoft, employees and students may use Office 365 applications free of charge and install them on up to five devices (Windows/Mac/mobiles) at any one time. Among other applications, the Office package contains well-known software such as Word, Excel, PowerPoint, Outlook, OneNote, Publisher, Skype for Business and Access. The right to use Office 365 free of charge expires upon graduation (or termination of studies) or upon termination of employment. However, Office 365 will remain installed on the students’/employees’ personal devices. After 30 days without a valid licence, Office 365 will go into a so-called reduced functionality mode. Among other things, documents can no longer be edited or newly created in this mode. In order to regain full functionality, the user must purchase a new (personal) licence.

Microsoft 365 terms of use

All employees and students of the Lucerne University of Applied Sciences and Arts and the University of Teacher Education Lucerne with a user account and a HSLU/PHLU email address are eligible for the scheme. The free-of charge use of the Office suite is contingent on an active employment contract or enrolment in an education programme at the university and expires automatically if either is terminated.

Please refer to the detailed terms of use for Office 365:

  • For security reasons, Office 365 may be installed on personal, private devices exclusively. The installation on devices belonging to third parties such as family members, friends or acquaintances is not permitted. Make sure the patch status of the target device (updates) is up-to-date and that the latest anti-virus software is installed.
  • IT Services does not provide support for the installation and use of Office 365.
  • The right to a free-of-charge use of Office 365 expires automatically once a user no longer works or studies at the Lucerne University of Applied Sciences and Arts or University of Teacher Education Lucerne. Data stored in a HSLU/PHLU-operated cloud should be retrieved and stored on a different drive prior to such time. If the person leaving the university wishes to continue to have access to all applications, he or she must purchase an Office licence.
  • Please note that storing confidential data of the Lucerne University of Applied Sciences and Arts in the Office 365 Cloud (OneDrive for Business) is not permitted.

Bitlocker key

Bitlocker is a Windows security option that encrypts the hard drive of a device. In the event of theft, the data on the hard disk cannot be read. Only those who are in possession of the key, the so-called Bitlocker key, can access the encrypted data. Below are questions and answers about the Bitlocker key.

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Which devices are affected?
Automatic Bitlocker encryption was introduced with the Windows 10 Build 1703 upgrade. Provided the device meets certain requirements, the device will encrypt itself but wait for activation. Most new devices meet these requirements. The Windows version must be Pro, Enterprise or Education;

How does the encryption activate? 
Bitlocker encryption is only activated when there is a Microsoft account on the device. This happens, among other things, when signing in to Office 365 with a business or school account. The addition of a business or school account is described in more detail in chapter 1 «Activating Bitlocker encryption»  

Can IT Services prevent the activation of encryption?
No, IT Services cannot prevent activation. 

Where can I find the Bitlocker key?
There are two ways to find and save the Bitlocker key on your own. These two ways are described in chapter 2 «Securing the Bitlocker key» .

What happens to the encryption after I leave?
The encryption remains active even after your account at the HSLU/PHLU has been deleted. Therefore, it is mandatory to save the Bitlocker key before leaving! After you leave, you can only save the key as long as access to your device still works. It is recommended that you disconnect your business or school account after you leave, if you have one. This is described in chapter 3 «Disconnecting the business or school account» .

Where can I find the Bitlocker key after I leave?
IT Services does not store the keys. Therefore, you must save the Bitlocker key before you leave!

What happens if I do not have the key?
If a key is missing, the device can no longer be accessed when it is encrypted. In this case, the device must be reset (reset to factory settings);

Please contact the Service Desk if you have any further questions.

 

Cloud Services

Important notice for users of cloud storage services (e.g. OneDrive/Office 365): Please make sure to produce a local copy of your cloud-stored data prior to graduating or leaving the university. To access these services, a valid user account of the Lucerne University of Applied Sciences and Arts or the University of Teacher Education Lucerne is required. Once your HSLU/PHLU user account expires, so will most likely your access to these services.