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IT Services' helpdesk pages - overview.

  • Service Desk
    • Manuals
      • Data Storage
        • Datensicherung und Datenwiederherstellung (Only in German)
        • Lokale Daten (Only in German)
        • Datenmigration (Only in German)
        • SWITCHdrive
        • OneDrive for Business (Only in German)
      • Printing
        • Public Printers
        • Multifunction Devices
        • Druckabrechnung (HSLU)
      • Kollaboration (Only in German)
      • Email, Calendar, Mailbox
        • Anspruch & Format E-Mail-Adresse (Only in German)
        • Postfach (Only in German)
        • Unterstützte Mailprogramme (Only in German)
        • Mail-Protokolle & Restriktionen (Only in German)
        • Zusätzliches Postfach einbinden (Only in German)
        • Raumsuche (Only in German)
        • Regeln definieren (Only in German)
        • Speicherplatz & Archivierung (Only in German)
        • Stundenplan (Only in German)
        • Massenversand (Only in German)
      • Network
        • WLAN Übersicht (Only in German)
        • Netzwerkzonen (Only in German)
        • Wi-Fi 6 (Only in German)
      • Security Tools
      • VDI (Only in German)
    • User Account
      • Benutzerkonto für externe Personen (Only in German)
      • Benutzerkonto für Mitarbeitende (Only in German)
      • Benutzerkonto für Studierende (Only in German)
      • Benutzerkonto für Weiterbildung/Praxisorganisation an der PHLU (Only in German)
      • Gastkonten (Only in German)
      • Sach- und Ressourcenkonten (Only in German)
      • SWITCH edu-ID
      • Password Security
      • Regeln (Only in German)
      • User account registration status
    • Software
      • Software for employees
      • Software for students
      • Microsoft 365
      • Adobe Creative Cloud
      • Sponsored Software
    • Information Security
    • General
      • News (Only in German)
      • Gerätekategorien (Only in German)
      • IT Introduction
      • Legal Foundations ICT
      • Ausleihgeräte (Only in German)
      • Notebook Policy
      • Compatibility
      • Anti-Virus Protection
      • Security Settings
      • Formulare (Only in German)
      • Remote Support (Only in German)
    • Cloud (Only in German)
      • Webkonferenzen (Only in German)
        • Zoom/Teams (Only in German)
          • Standard Site (Only in German)
      • Fragen & Antworten (Only in German)
    • Aktuell (Only in German)
      • Ankündigungen (Only in German)
      • Archiv (Only in German)
    • Login (Only in German)

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Contact

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Lucerne University of Applied Sciences and Arts


Helpdesk

Werftestrasse 4
- 6002 Lucerne

+41 41 228 21 21

servicedesk@hslu.ch

Opening hours

Monday to Friday:
07.30 to 12.00
13.00 to 17.00

Direct entry

  • Service Desk Portal
  • MyCampus
  • ILIAS
  • Intranet HSLU
  • Passwortportal
  • Remote Support
  • SAP
  • Software for students
  • Software for employees
  • SWITCHdrive
  • SWITCHfilesender
  • Webmail
  • Registrierungsstatus Benutzerkonto

Quick link

  • ITkit - IT-Einführung
  • Data Storage
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  • Network
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  • VDI
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