Some parts of this content are currently available in German only.

New Self Service Portal

IT Service Desk

All instructions and information are now available in the Self Service Portal.

The IT Service Desk is available to employees, students and people in continuing education at the Lucerne University of Applied Sciences and Arts (HSLU), the Lucerne University of Teacher Education (PHLU) and the Central Switzerland Conference of Directors of Education (BKZ-GS).

New Self Service Portal

Self Service-Portal

Self Service-Portal

All information (instructions, fault reports, news, maintenance windows, etc.) on IT services is available here. Requests can also be submitted. Access is only possible with an HSLU/PHLU user account.

Onboarding

Onboarding

This information will help you with onboarding. Onboarding includes setting up the user account, creating/linking the SWITCH edu-ID and setting up multifactor authentication for both access accounts.

Information for future students

Please note that software (for example Microsoft 365 and Adobe) are only available after enrollment and receipt of the user account.

Information for guests

Information for employees and students

Informationen für PHLU