Junginger Sabine HSLU D&K

Prof. Dr. Sabine Junginger Sabine Junginger

Head of the Competence Center for Design and Management

Junginger Sabine HSLU D&K

Lucerne School of Art and Design

Room 745_446
Nylsuisseplatz 1
6020 Luzern-Emmenbrücke


Research

Head of the Competence Center for Design and Management

+41 41 248 61 35

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Biography

Prof. Sabine Junginger (PhD) is an expert on the principles, methods and processes of human-centred design. Her research into design theories and design practices relevant to public and private organizations is internationally recognized. In addition, she explores policy-making and policy implementation as activities of design that are especially important to succeed in the digital transformation. 

Her academic work draws on her previous careers in journalism, marketing and public relations. Before pursuing a design education, she has worked as a journalist in print media, with Designworks/USA, a BMW company in Newbury Park, California and Siemens Corporate Design in Munich as well as with the German American Trade Center in Atlanta. For the latter, she also served as US communication point for the Swiss manufacturer Bodenschatz.  

Today, she serves on a number of international editorial and advisory boards of academic, civil society and business organisations, including the editorial boards of Design Issues (MIT Press) and She Ji (Tongji University), the International Advisory Board of the Design Research Society and the Research Committee of the Free University Bozen-Bolzano (Italy), GovLab Austria, the European Forum Alpbach, the German University of Public Administration Sciences, and Dataport. She is Chairwoman of the German non-profit Politics for Tomorrow, Co-Founder of the Swiss Service Design Network and has been granted a biannually renewable Fellowship by the Hertie School in Berlin since 2009.  

Her publications include numerous journal articles and books, most recently Transforming Public Services by Design: re-orienting services, organizations and policies around people (Routledge 2017), Designing Business and Management (Bloomsbury 2016), Highways and Byways to Innovation (University of Southern Denmark/Design School Kolding 2014) and The Handbook of Design Management (Bloomsbury 2011).  

At LUASA, Prof. Dr. Junginger heads the Competence Centre for Design and Management and co-leads the focus area ‘Organizations, HR and Leadership’ for the LUASA-wide Interdisciplinary Theme Cluster (ITC) Digital Transformation of the Working World. She enjoys teaching in the BA Design Management International (DMI) Program and in the MA Design. She is leading the four-year interdisciplinary project Voice Assistants, People, Experience, Practices and Routines - Digitalization of Everyday Life (VA-PEPR) funded by the SNF Sinergia Program from Jan 2020 through December 2023. 

Prof. Dr. Junginger received her MA in Communication Planning and Information Design and her PhD in Design from the renowned School of Design at Carnegie Mellon University, both under the supervision of Prof. Dr. Richard Buchanan and Prof. Dr. Denise Rousseau. Her Master thesis combined interaction design and communication design to develop a digital patient-centered hospital wayfinding system. Her doctoral thesis extended a human-centred interaction design approach to problems of organizational change and management. Her previous academic positions include Lecturer and founding member of design research group imaginationLancaster at the Lancaster University (UK) and Associate Professor at the Kolding School of Design (DK).  

Subjects
  • human-centered design
  • Design Management, History & Contemporary Forms
  • design for policy-making and policy implementation
  • user research
  • Design Thinking as Method and Principle
  • Design Research Methods
  • design processes
  • public design management
  • Speculative Design
Professional competencies
  • Experiences in Journalism, Marketing, Market Research, Corporate Design, User Research, Service Design and Information Design
Teaching and research focus
  • human-centered design for sustainable innovation
  • digital transformation of public organisations and public services
  • design approaches to policy-making and policy implementation
  • agile governance

Leiterin CC Design & Management (Forschungsgruppe)

If you would like to discuss a project idea or research question, please contact me via sabine.junginger@hslu.ch.

Projects

Research projects

  • ITC - INNOSUISSE TFV Networking Event Series MUNICIPAL (2021-2024)
  • Digitale Transformation der Gemeinde Emmen
  • Redesigning Complaint System Local Government British Columbia
  • Redesigning Complaint System Local Government British Columbia
  • VA-People, Experiences, Practices, Routines (VA-PEPR)
  • Cocreation Toolbox for interdisciplinarity
  • EU Jean Monnet Projekt
  • Craft Round Tables: Shaping of digital transformation of work environment through human-centred craft competences
  • STITCHed – Design, Craft und Innovation
  • ITC – Umdenken, Umschalten, Umgestalten (Um3) Die digitale Transformation des Gemeindelebens
  • Social Blockchain - Blockchain-Technologie für das Sozialwesen
  • Digitalisation of Everyday Life
  • The Future of Government 2030+
  • STICH – Social Transformation and Indian Crafts Heritage
  • CABInet - CAse-basiertes Berater-Info-NETzwerk

Publications and presentations

Publications and presentations - Artistic, art-related work/art and design

  • Bagenstoss, Thomas; Burkard, Jeanine; Wittmer, Stephan; Yotova, Bonyana; Zinniker, Anna & Junginger, Sabine (2019). _unterwegs_ [Ausstellung]. 745 Viscosistadt Ausstellungsraum.

Publications and presentations - Book/catalogue

  • Junginger, Sabine & Massimo, Botta (Hrsg.). (2021). Design as Common Good / Framing Design through Pluralism and Social Values, Proceedings of the Swiss Design Network Symposium 2021. Lugano/Luzern/Zürich: Swiss Design Network, SUPSI, HSLU.
  • Bagenstoss, Thomas; Wittmer, Stephan; Yotova, Bonyana; Zinniker, Anna & Junginger, Sabine (2019). _unterwegs_. Luzern: Hochschule Luzern.
  • Junginger, Sabine (2016). Transforming Public Services by Design: Re-orienting Policies, Organizations and Services around People. UK: Routledge (Taylor & Francis).
  • Junginger, Sabine & Faust, Jürgen (Hrsg.). (2016). Designing Business and Management. Oxford, UK: Bloomsbury.
  • Christensen, Rind Paul & Junginger, Sabine (Hrsg.). (2014). Highways and Byways to Radical Innovation: A Design Perspective. Kolding, Denmark: Design School Kolding.
  • Junginger, Sabine (Hrsg.). (2011). The Handbook of Design Management. London, UK: Bloomsbury Academic.

Publications and presentations - Article, review; peer reviewed

  • Shorter, Mike; Minder, Bettina; Rogers, Jon; Baldauf, Matthias; Todisco, Aurelio; Junginger, Sabine; Aytaç, Aysun & Wolf, Patricia (2022). Materialising the Immaterial: Provotyping to Explore Voice Assistant Complexities. DIS '22 - Proceedings of the 2022 ACM Designing Interactive Systems Conference: Digital Wellbeing 2022, 2022, 1512-1524. doi: 10.1145/3532106.3533519
  • Junginger, Sabine (08.03.2019). Wenn ich nur wüsste, was ich wollte: Gemeinsam experimentieren für die Gesellschaft von morgen. Spielzeit Schauspielhaus Wien, 7-7.
  • Minder Schade, Bettina; Prof. Dr. Das, Shilpa; Kaindl, Karina; Prof. Director Nahar, Praveen & Junginger, Sabine (2019). How inquiries into craft generate new avenues for multicultural collaborations in design. Conference Proceedings of the DRS Learn Design Conference 2019, 1.
  • Junginger, Sabine & Minder Schade, Bettina (2019). Embedding design strategies in craft-based social innovation project – a challenge of different understanding of craft. Proceedings of the NID insight2018 Design Research Symposium, 2018, 1-11.
  • Junginger, Sabine (2019). Inquiring, Inventing and Integrating: Applying Human-Centered Design to the Challenges of Future Government. JeDEM - eJournal of eDemocracy and Open Government, 2018(Vol. 10, (2)), 23-32. doi: https://doi.org/10.29379/jedem.v10i2.520
  • Minder Schade, Bettina; Junginger, Sabine & Steffen, Dagmar (06.06.2018). Aesthetic experience of knowledge management in the context of digital transformation: A Literature Review. Proceedings IFKAD Conference, Delft, July 4-6, 2018(1), 1735-1756.
  • Junginger, Sabine (01.02.2018). Design Research and Design Practice for the Common Good – A Design Reflection. She Ji- the Journal for Design, Economics and Innovation, 2018(Volume 3, Number 4), 290-302. doi: https://doi.org/10.1016/j.sheji.2018.02.005
  • Junginger, Sabine (2018). Design Leadership in the Absence of Power. Proceedings of the DMI Academic Design Management Conference, 2018, 718-725.
  • Junginger, Sabine (2018). How the Public Sector redefines our notion of design-driven. Proceedings of the 10th+1 Conference of the International Committee of Design History and Design Studies, 1.
  • Junginger, Sabine (2017). Design Implications for OD & EE: A Commentary on Rodrigo Magalhães’ and Henderik A. Proper’s "Model-Enabled Design and Engineering of Organisations". Organization Design and Enterprise Engineering, 1(1), 21-25.

Publications and presentations - Article, review; not peer reviewed

  • Hugentobler, Hans Kaspar; Jossen Cardozo, Catalina; Junginger, Sabine; Minder Schade, Bettina; Ramseier, Claudia & Steffen, Dagmar Johanna (2018). Not Your Usual Kind of Design: How Design introduces Organisations to new Ways of Working, Thinking and Planning. Nummer 8: Research at the Transitions, 20(8), 58-62.
  • Junginger, Sabine (15.12.2016). Marsch durch die Institutionen. designreport., 6/2016(6/2016), 30-33.

Publications and presentations - Chapter/legal commentary/lexicon article

  • Junginger, Sabine & Paulick-Thiel, Caroline (2022). Öffentliche Innovationspraxis – Grundlagen und Rahmenbedingungen. In Habbel, F.R., Stember, J. und Robers, D. (Hrsg.), Innovative Kommunen – Rahmenbedingungen und Praxisbeispiele (S. 45-55). Wiesbaden: Springer-Gabler Verlag.
  • Botta, Massimo & Junginger, Sabine (2021). Editorial Introduction. In Botta, Massimo; Junginger, Sabine (Hrsg.), Design as Common Good / Framing Design through Pluralism and Social Values, Proceedings of the Swiss Design Network Symposium 2021 (S. 11-21). Lugano/Luzeren/Zürich: Swiss Design Network, SUPSI, HSLU.
  • Junginger, Sabine (2020). A Short Essay on Designing for Complexity and Agile Governance. In Sabine Foraita; Bianca Harlo; Axel Vogelsang (Hrsg.), Matters of Communication - Formen und Materialitäten gestalteter Kommunikation (S. 249-253). Bielefeld: Transcript.
  • Junginger, Sabine; Buchanan, Camilla & Terrey, Nina (2017). Current Exploration of Service Design in Policy-Making. In Sangiorgi, Daniela; Alison Prendiville (Hrsg.), Designing for Service: Key Issues and New Directions (S. 183-196). London, UK: Bloomsbury Academic.
  • Junginger, Sabine & Bailey, Stuart (2017). Designers vs. Designing: How Organizational Design Narratives Shift the Focus from Designers to Designing. In Sangiorgi, Daniela; Alison Prendiville (Hrsg.), Designing for Service: Key Issues and New Directions (S. 33-47). London, Uk: Bloomsbury Academic.
  • Junginger, Sabine (2017). Introduction to Creative Intersections of Policies and Design Management. In Eric Bohemia; Cees de Bont, Lisbeth S. Holm (Hrsg.), Conference Proceedings of the 2017 Design Management Academy, Vol. 2 (Vol.Volume 2, S. 523-528). London: Design Management Academy.
  • Junginger, Sabine (2017). Design as an economic necessity for governments and organizations. In Clive Dilnot; Suzane Boztepe (Hrsg.), Design and the Creation of Value (S. 31-38). London, UK: Bloomsbury Academic.
  • Paulick-Thiel, Caroline & Junginger, Sabine (2016). Innovativ – wer wie wofür: Neue Arbeits- und Lernkulturen für eine zukunftsfähige Politikgestaltung. Jahrbuch Innovativer Staat 2016, 17th Edition (S. 106-107). Potsdam, Deutschland: Brandenburgische Universitätsdruckerei, und Verlagsgesellschaft Potsdam mbH.
  • Junginger, Sabine & Faust, Jürgen (2016). An Introduction to Designing Business. In Sabine Junginger; Jürgen Faust (Hrsg.), Designing Business and Management (S. 1-14). Oxford, UK: Bloomsbury.
  • Junginger, Sabine (2016). Diseño en la hechura e implementación de políticas públicas. In Guillermo M. Cejudo; Mauricio I. Dussauge Laguna; Cynthia L. Michel (Hrsg.), La innovación en el sector público: tendencias internacionales y experiencias mexicanas (S. 135-161). Mexiko City, Mexiko: Centro de Investigación y Docencia Económicas A.C. (CIDE).
  • Junginger, Sabine (2016). A Design Perspective on Nudging. In Alexandra Kemmerer;Christoph Möller; Maximilian Steinbeis; Gerhard Wagner (Hrsg.), Choice Architecture in Deomcracies: Exploring the Legitimacy of Nudging (Vol.Volume 6, S. 329-332). Baden-Baden, Germany: Nomos.
  • Junginger, Sabine (2016). Thoughts on Design as a Strategic Art. In Sabine Junginger; Jürgen Faust (Hrsg.), Designing Business and Management (S. 37-49). Oxford, UK: Bloomsbury.

Publications and presentations - Learning aids

  • Junginger, Sabine (2020). An Introduction to Policy-Making as Designing. Online.
  • Junginger, Sabine (2020). Digitale Partizipation: Zeitgemässe Ansätze für nachhaltige Entscheidungen. OECD Government After the Shock.

Publications and presentations - Other publication formats

  • Junginger, Sabine (02.10.2020). Digital Public Participation/Digitale Öffentliche Beteiligung.

Publications and presentations - Presentation (conference/report/lectures)

  • Meissner, Jens O.; Minder, Bettina; Klotz, Ute; Todisco, Aurelio; Murri, Michelle; Junginger, Sabine; Wolf, Patricia; Aytac, Aysun; Baldauf, Matthias; Tödtli, Beat; Rogers, Jon; Shorter, Mike; Doerk, Michael & Ulmer, Tom (15.06.2022). Voice Assistant Use: Challenges for the Home Office Work Context. EURAM 2022: Leading the Digital Transformation, Zürich.
  • Aytaç, Aysun; Junginger, Sabine & Kleczka, Katharina (15.06.2022). Rethinking the Home Office as a Co-Working Space: New Directions for Research and Practice. EURAM 2022: Leading Digital Transformation, Zürich, Switzerland.
  • Aytaç, Aysun & Junginger, Sabine (02.03.2022). When Work Life and Everyday Life Interact at Home. Interaction 22 Conference (IxDA), Online.
  • Junginger, Sabine (03.12.2021). People in Government. PEOPLEGOV INTERNATIONAL MEETING: PEOPLE MANAGEMENT IN THE PUBLIC SECTOR, Online.
  • Junginger, Sabine (06.07.2021). A Matter of Education: Changing attitudes and expectations on design in the public sector. Annual Conference of the International Public Policy Association (IPPA), Barcelona.
  • Junginger, Sabine (06.07.2021). Discover Ambiguities, Invent New Possibilities, Express (New) Values: A Pragmatic Approach to the Policy Design Process in Pluralistic Settings. Annual Conference of the International Public Policy Association (IPPA), Barcelona.
  • Junginger, Sabine; Noël, Fabiola Guillermina & Eckert, Jan (08.06.2021). Rethinking Design Education for a VUCA World. Cumulus Roma Design Culture(s) Conference, online.
  • Junginger, Sabine (20.04.2021). Giving Shape to Digital Transformation - How may human-centered design inform and support local governments? Annual Conference of the International Research Society for Public Management, online.
  • Junginger, Sabine; Mullagh, Luise & Schmidt, Scott (20.04.2021). Policy Design or Design for Policy or Something Else? Defining the Relationship Between Policy and Design. IRSPM Panel Discussion, Online.
  • Junginger, Sabine (20.04.2021). Giving Shape to Digital Transformation How may human-centered design inform and support local governments? IRSPM Conference 2021: Public Management, Governance and Policy in Extraordinary Times: Challenges and Opportunities, Online.
  • Junginger, Sabine (20.04.2021). Lessons from The Other Side How do private and public Innovation labs compare when it comes to renewal of management and governance? IRSPM Conference 2021: Public Management, Governance and Policy in Extraordinary Times: Challenges and Opportunities, Online.
  • Junginger, Sabine (20.11.2020). Digital Public Participation as an Example of Human-Centered Design in Public Management. The Potential of Design for Addressing Wicked Issues/Design-led Strategies in Addressing Wicked Issues, Krakow/Online Seminar.
  • Junginger, Sabine (19.11.2020). Discussion 2 - Design Research across disciplines. Design Education. Moving the conversation to the schools 3, HSLU/Online.
  • Junginger, Sabine (19.11.2020). Enabling Participation - The Digital Challenge. 60th Anniversary of the School of Design, Wuxi, China/Online.
  • Junginger, Sabine (12.05.2020). Erkenntnisse aus der COVID19 Krise für die Digitalisierung öffentlicher Verwaltungen am Beispiel der Gemeinde Emmen. Mittagssalon Öffentliches Gestalten (online), Online.
  • Junginger, Sabine (12.02.2020). Wie sieht eine agile Verwaltung aus und wie kommen wir dahin?’, Fachtagung Kundenbeteiligung im kommunalen Job Center, February 12. Groß-Gerauer Impuls 2020, Groß-Gerau.
  • Junginger, Sabine (27.01.2020). Policy Design. 2. Speyerer Zukunftsgespräche: Design trifft Verwaltung, Speyer.
  • Junginger, Sabine (06.01.2020). Das Digitale Zeitalter mitgestalten. Dreikönigsgespräche Emmen 2020, Emmen.
  • Junginger, Sabine (31.10.2019). Design Thinking und Agilität im öffentlichen Sektor. Vortragsreihe Themenschwerpunkt Gesellschaftspolitik und Sozialwirtschaft, Luzern.
  • Junginger, Sabine (16.10.2019). FuturGov – Die Zukunft der Verwaltung. Fachgespräch Monitoring E-Government 2019, Bundesministerium des Innern, für Bau und Heimat.
  • Junginger, Sabine (25.09.2019). Enhancing human living: designing for social innovation and public value. Stakeholder Workshop Social Innovation in the Field of Social Integration, Fraunhofer-Forum Berlin.
  • Junginger, Sabine (25.06.2019). Policies, Organisations & Services: why it matters how we go about designing. Conference on Design, Social Innovation and Public Services: Everyday Perspectives, Italienische Botschaft Berlin.
  • Junginger, Sabine (15.05.2019). Design, Public Value and Society. Experience and Principles in Design (ExP19) International Conference, Tongji University, Shanghai.
  • Junginger, Sabine; Hallerberg, Mark & Wegrich, Kai (15.04.2019). Lifecycles of Public Sector Innovation Labs. PSA ANNUAL INTERNATIONAL CONFERENCE 2019: (UN)SUSTAINABLE POLITICS IN A CHANGING WORLD, Nottingham University, UK.
  • Junginger, Sabine (08.02.2019). Rethinking how we go about designing policies – discovering new methods, processes and principles. Project Advisory Board Meeting of the ZOE Institute for future-fit Economies, EU Parliament, Brussels.
  • Junginger, Sabine (22.01.2019). Service Design in Theory and Practice. Swiss Service Design Network Meet-up, Impact Hub Geneva.
  • Junginger, Sabine (22.01.2019). Theories and Practices of Design in Organizations: their implications 
for innovation, change and transformation. Service Design - When Experiences Span Digital & Physical Worlds, Impact Hub Geneva.
  • Junginger, Sabine (08.09.2018). Human-Centered Design Approaches to Problems of Organization and Governance. Creative Bureaucracy Festival, Humboldt Universität Berlin.
  • Junginger, Sabine (03.09.2018). Inquiring, Inventing, Integrating: Applying Human-Centered Design to the Challenges of Future Government. E-Gov-CeDem-E-Part Conference 2018, Donau Universität Krems.
  • Junginger, Sabine (21.06.2018). Design Research for Strategic Design Management. PhD Design Research Conference, Tsinghua University.
  • Junginger, Sabine (15.06.2018). Design and the City: Design in and with Organizations. Make City Festival, Berlin.
  • Junginger, Sabine (01.06.2018). Problems of Design 2.0. Forward Festival Zürich, Zürich.
  • Junginger, Sabine (18.01.2017). A State of the Art Review of International Public Innovation Labs. Official Launch of Staatslabor, Bern.
  • Junginger, Sabine (12.05.2016). Design and Politics for Tomorrow: About the role of design in policy and politics. Hacking Utopia – Who Cares?, Berlin.

Achievements

Achievements - Commissions, memberships and external activities

  • Junginger, Sabine. Senior Advisor. (01.11.2020-2025). Special Interest Group Design in Policy and Government (PoGoSiG).
  • Junginger, Sabine. Elected Member of International Advisory Council. (2020-2026). Design Research Society.
  • Junginger, Sabine. Founding Member Swiss Service Design Network. (2019-today). Swiss Service Design Network.
  • Junginger, Sabine. Jury Mitglied, Innovation Hubs@Campus: Neue Räume des Forschers, Lernens und Innovierens, Mittelvergabe rund 1 Million Euro. (2019-2019). Deutscher Stifterverband.
  • Junginger, Sabine. Beirat, Wissens- und Ideentransfer für Innovation in der Verwaltung, Deutsche Universität für Verwaltungswissenschaften Speyer. (2018). Wissens- und Ideentransfer für Innovation in der Verwaltung, Deutsche Universität für Verwaltungswissenschaften Speyer.
  • Junginger, Sabine. Projekt Beirat: "Policy Making Beyond Growth Measures and instruments to reduce policy conflicts in the 21st century". (2018-2020). ZOE Institut for Future Fit Economies,.
  • Junginger, Sabine. Editorial Board , Design Issues. (2018). Editorial Board , Design Issues.
  • Junginger, Sabine. Beirat, Dataport -IT Dienstleister für die öffentliche Verwaltung. (2018-2020). Dataport -IT Dienstleister für die öffentliche Verwaltung.
  • Junginger, Sabine. Mitglieder der Forschungskommission, externe Gutachterin für Design, Mittelvergabe rund 2,5 Millionen. (2017-2023). Forschungskommission Freie Universität Bozen.
  • Junginger, Sabine. Sounding Board, GovLab Austria. (2017). Sounding Board, GovLab Austria.
  • Junginger, Sabine. Mitglied Universitäres Forschungsgremium. (2017-2023). Free University Bolzano-Bozen.
  • Junginger, Sabine. 1. Vorsitzende. (2017-heute). Politics for Tomorrow/Nextlearning e.V..
  • Junginger, Sabine. Wissenschaftlicher Beirat, Seminar Woche European Forum Alpbach. (15.05.2016-31.12.2022). Wissenschaftliches Kuratorium European Forum Alpbach.
  • Junginger, Sabine. Design Expert, Design for Europe Expert Group UK Design Council. (2015-01.01.2017). Design for Europe Expert Group UK Design Council.
  • Junginger, Sabine. Beirat, DGTF design:transfer. (2015-2018). DGTF design:transfer.
  • Junginger, Sabine. Founding Member and Editorial Board, She Ji, Design Economics and Innovation Quarterly (DEIQ). (2014-2018). Board of Editors, She Ji, Design Economics and Innovation Quarterly (DEIQ), the first Chinese Design Research Journal hosted by the College of Design & Innovation, Tongji University Shanghai.
  • Junginger, Sabine. Member of Advisory Board, DESMA (Training Network within the area of Design Management). (2014-2018). DESMA.
  • Junginger, Sabine. Wissenschaftlicher Beirat, Mindlab, Dänemark. (01.01.2013-31.12.2016). Mindlab.

Achievements - Other achievements

  • Junginger, Sabine. Elected Member, International Advisory Board Design Research Society. Elected Member, International Advisory Board. Design Research Society.
  • Junginger, Sabine. Begleitforschung. Competence Centre Design & Management ist Offizieller Partner in der Digitalen Transformation der Gemeinde Emmen. Gemeinde Emmen.
  • Junginger, Sabine. Internationales Deutschlandforum – Chancellor Angela Merkel invited me to join the 120 international experts to talks about global health and innovation.. Design Experte, 2. Internationales Deutschlandforum von Bundeskanzlerin Merkel. Kanzleramt der Bundesrepublik Deutschland.
Sabine Junginger