Breadcrumbs Lucerne School of Design, Film and Art News Events My Systemic Design Journey: From Theory to Practice to AI My Systemic Design Journey: From Theory to Practice to AI A lecture on what Kristel van Ael has learned over the years. The Event is organised by the master design programmes TUE 25 November 2025 13:00 - 14:00 CETAtelier 314 or Zoom place of event Hochschule Luzern – Design Film Kunst Nylsuisseplatz 1, Atelier 314 6020 Luzern-Emmenbrücke Show on Google Maps Share After 14 years in systemic design, I'll share my journey from theory to practice to AI. I'll cover facilitation techniques, stakeholder engagement, what tools actually work best, how to measure impact, and how I'm now integrating AI into projects. Real lessons from real work. Kristel Van Ael is a business partner at Namahn, a humanity-centred design agency based in Brussels. She is the lead author of the Service Design (servicedesigntoolkit.org) and Systemic Design (systemicdesigntoolkit.org) toolkits. Kristel is also guest-professor in product-service-system design and lead teacher in systemic design at the University of Antwerp (Faculty of Design Sciences).
