Requested items can be delivered from any ZHB location (including HSLU libraries) to another free of charge. Read more about your pick-up options under “Couriers and further request options”.
Library users can request items from the open stacks that are available to borrow online or pick them up at the library during opening hours.
Items ready for pick-up are shelved on the self-collect shelf by the self-service station. Library users can remove and process them themselves (see “Self-service” below). The items are organised alphabetically, based on the first four letters of your last name.
Requested media will be available for pick-up for a week. You will get a collection notification for each requested or reserved item.
There are self-check units available for library users wishing to use self-service. To borrow books and other items, you need a user card. You can borrow up to 150 items. Outstanding fees must not exceed CHF 50.