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We are delighted that our ongoing collaboration with the Emmen Municipality on Digital Transformation has now been formalized with a mutual Letter of Intent.
The Competence Centre Design & Management supports Emmen's efforts to implement meaningful, sustainable and desirable digital services along with necessary changes in infrastructure and the organizational level. Current projects with the Municipality include the ITC - Umdenken, Umschalten, Umgestalten (Um3) Die digitale Transformation des Gemeindelebens project that seeks to capture the learnings and insights of the home office experiences of staff. A second project focuses on the possibilities of voice assistant technologies to manage and reduce the workload of employees while improving the citizen experience and interaction with administrative processes.