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General

Basics, regulations, directives and guidelines as well as additional information about our IT services.

Helpdesk Newsticker

Aktuell sind keine Meldungen über aktuelle Störungen oder Unterbrüche vorhanden

News

New features and changes in the IT area.

Device Categories

All devices used at the university can be assigned to a specific category with different services offered.

IT Introduction

Handout for students - to be distributed during IT introductory events.

Legal Foundations ICT

Regulations, directives and guidelines.

Notebook Concept

Information for students: Technical requirements and use of devices.

Compatibility

Information about the compatibility of the various operating systems with IT infrastructure services and applications of the Lucerne University of Applied Sciences and Arts.

Anti-Virus Protection

All PCs and notebooks capable of accessing the Lucerne University of Applied Sciences and Arts network must be equipped with state-of-the-art anti-virus software.

Windows 10 Security Settings

Security recommendations for private devices running Windows 10.

Forms

Various forms for employees of the HSLU, PHLU and BKZ-GS.

  • General
  • IT Introduction
  • Legal Foundations ICT
  • Notebook Concept
  • Compatibility
  • Anti-Virus Protection
  • Security Settings (Windows 10)

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Contact

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Lucerne University of Applied Sciences and Arts


Helpdesk

Werftestrasse 4
CH- 6002 Lucerne

+41 41 228 21 21

informatikhotline@hslu.ch

Our opening times

Monday to Friday:
07.30 to 12.00
13.00 to 17.00

Direct entry

  • MyCampus
  • Helpdesk Portal
  • Ilias
  • Intranet HSLU
  • Passwortportal
  • Remote Support
  • SAP
  • Software Studierende
  • Software Mitarbeitende
  • SWITCHdrive
  • SWITCHfilesender
  • Webmail

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  • ITkit - IT-Einführung
  • Data Storage
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  • Network
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